Responding to customer demand in China, Process Instruments has worked with the China Britain Business Council (CBBC) to recruit a company representative based in Hangzhou.

Pi’s Managing Director visits customers and distributors in China alongside Pi’s new Chinese representative, Chen Jiang

Pi’s Mike Riding and Chen Jiang in Shanghai Pi’s Mike Riding and Chen Jiang in Shanghai

In order to provide Chinese customers with the best service possible, Chen Jiang will work alongside Pi’s current Chinese distributors supplying a range of products including:

As part of Chen Jiang’s training, Pi’s Managing Director Mike Riding visited China for two weeks in September 2019. Whilst there, the pair visited three companies that currently supply Pi’s products to different categories of the water industry; Shanghai Limpiom, Beijing Strong Eternal and Beijing Ben Hua.

Chen Jiang was also given access to a Chinese version of the Pi website, which can be found at www.processinstruments.cn. Mike provided Chen Jiang with some website training so that he can translate the site and make it much more user-friendly for the Chinese market.

Of the trip, Mike said:

“At Pi, we really pride ourselves on being a British company that exports to China and felt that the time was right to recruit a representative based there. Chen Jiang will be a great addition to the Pi family and was a great host. It was lovely that as part of my visit, Chen Jiang introduced me to his wife and new baby. I look forward to seeing them again and can’t wait to see Pi’s progress in China.”

If you’re based in China, please do not hesitate to contact Chen Jiang by emailing [email protected] or giving him a call on +86 17816612507. Alternatively, to see how Pi can support your organization with our water analyzer treatment solutions, check out our full range of process instrumentation now.

Contact Process Instruments today!

Pi is proud to be recognized as a global provider of water analyzer treatment solutions. If you would like to learn more about the leading services that we provide, please do not hesitate to contact a dedicated member of the Pi team today.

For ten years, clients at Padiham Leisure Centre have enjoyed crystal clear, odor free and perfectly balanced swimming pool water, courtesy of a CRIUS® Pool Controller from Process Instruments.

Perfect Pool Control from Pi’s AquaSense Pool Controller

Version 1 Pool Controller Before

Having provided ten years of perfect control, when it came to choosing their next pool controller, the management at Padiham Leisure Centre chose to upgrade to the latest version of the CRIUS® AquaSense from Process Instruments.

The AquaSense includes some great features at a great price, making the decision to go with the CRIUS® an easy choice. This included:

  • Reliable chlorine measurement independent of pH, allowing the pool to reliably run at low chlorine residuals leading to a much more pleasant bathing experience
  • Independent pH control ensuring that the pool water stays in the ‘comfort’ zone for swimmers
  • Version 3 Pool Controller After
  • Great control features including, for example, overfeed protection
  • Industry leading remote access
  • Variable speed drive control (VSD) – many pools always run their circulation pumps at 100% capacity but during periods of low chlorine demand, such as at night when the pool isn’t in use, this isn’t necessary. VSD can automatically control the speed of the recirculation pumps to meet disinfection demands, while reducing electricity usage and a site’s carbon footprint. Savings of over 35% have been recorded by some customers.

Perhaps most important in the management’s decision to go with a second CRIUS®, is that working with Pi’s excellent customer service team is easy, offering fast and reliable support.

Find out more information on how the AquaSense Pool Controller could help you.

Contact Process Instruments today!

Pi’s controllers are Water 4.0 and Industry 4.0 ready. If you would like to discuss how our controllers can work in your application, please do not hesitate to contact a dedicated member of the Pi team today.

CoagSense Coagulation Controller at Creagh
Pi’s CoagSense at Creagh

Working closely with a contractor, CSL, five plants in Wexford now have their coagulation process controlled by Process Instruments CoagSense coagulation controllers.

Alongside Peter Houlihan from CSL, Process Instruments (IRL) Ltd. supplied and commissioned the CoagSense coagulation controllers at Taylorstown, Newtown, Vinegar Hill, Kilmallock and Creagh, all in Wexford.

Good coagulation control is essential to achieving the water quality goals set by Irish Water. In particular, the reduction in organics found in many water supplies across Ireland is essential to reducing Disinfection By-Products (DBPs) and in order to do that, a coagulant is dosed into the raw water. Getting the right amount of coagulant has traditionally been one of the most challenging aspects of water treatment.

Process Instruments Ireland has been working with Irish Water for a number of years to develop the CoagSense. The CoagSense controller has different sensors on different sites (including pH, Flow, UV254, Streaming Current and Turbidity) to continually assess raw water quality, and doses pH adjustment chemicals and coagulants in order to condition the water correctly for the next stages of the plant.

Successful Coagulation Control across Ireland

The additional five plants bring the total number of successfully installed and CoagSense controlled water plants in Ireland to thirty.

Part of the success of the CoagSense, has been the process of working with the contractors to design a bespoke control system for each plant using the building blocks that go into a CoagSense. From there, Process Instruments Ireland works closely with the operators to ensure that they are fully trained and comfortable in this innovative and high-tech solution to a long-standing problem.

Remote Access Graph
Remote Access Graph

After working with the operators during installation and commissioning, Process Instruments Ireland continues to support the operators using the remote access provided with the CoagSense. Pi’s remote access can allow specific analysis of results, and remote identification; a problem that can then be rectified on site by operators.

Tim Harte of Process Instruments (IRL) said of working with operators of plants with newly installed CoagSense coagulation controllers:

“It is a joy to work with operators as they go from healthily sceptical to accepting to enthusiastic users of CoagSense. I particularly enjoy helping operators get tighter and better control over plants that have potentially given coagulation problems in the past. We are all working towards better and healthier drinking water all of the time.”

See how the CoagSense Coagulation controller could help you manage your water treatment or take a look at Pi’s range of treatment products to find the right system for you.

Contact Process Instruments today!

Pi’s Coagulation Controller can be designed specifically for your site. If you would like to discuss how the CoagSense can work in your application, please do not hesitate to contact a dedicated member of the Pi team today.

EquipSolutions, based in Chicago, are Pi’s exclusive partner for the sales of CRIUS® in North America’s Industrial Market.

Recently, Pi’s Managing Director Mike Riding was invited to visit EquipSolutions to present the results of a current project between the two companies.

Tailored CRIUS® instrument controller training

EquipSolutions Timeline feat. Pi

During his visit, Mike provided extra training, specifically on being able to customise each CRIUS® instrument controller to meet the exact needs of Equip’s customers and providing bespoke manuals for the CRIUS® controllers.

Anthony Glitto, EquipSolutions’ Director of their Distribution division said:

“One of the attractions of the CRIUS® to us is that it is totally customisable for every one of our customers. Having the capability in house to do this customisation will certainly add value for our customers. Having the manual bespoke to each instrument means that our customers won’t receive a massive manual full of pages and pages of information that doesn’t relate to what they’ve bought. Having the bespoke manual means that they get the highest quality information relating to their instrument specifically.”

Reflecting on his visit to EquipSolutions, Mike Riding said:

“Equip are an extremely important partner to Pi, they are wholly committed to working with Pi in order to add value to their customers’ operations in North America using the CRIUS® platform. It was lovely to see that Pi stood out on their company timeline that is there for all to see in their extremely impressive facility in Chicago. Equip has great people, doing a great job and already the work put in by both partners is beginning to pay off with great reviews coming back from the first installations.”

The future looks bright in the North American Industrial Market, with Pi and EquipSolutions working together seamlessly to support their customers.

Contact Process Instruments today!

Pi’s controllers are Water 4.0 and Industry 4.0 ready. If you would like to discuss how our controllers can work in your application, please do not hesitate to contact a dedicated member of the Pi team today.

Pi supply products to NIW

Northern Ireland Water (NIW) LogoProcess Instruments have been awarded a new agreement to supply instrumentation to Northern Ireland Water (NIW).

NIW recently updated their framework agreement, with Pi being given the opportunity work alongside the sole provider of water and sewerage services in Northern Ireland.

Following many years of business together, the new agreement allows Pi and NIW to work even closer together on new projects. It also enables existing projects to have seamless after sales support.

This new agreement means Pi will supply their CRONOS® and CRIUS® instrument controllers with all sensors and options rather than a select few, including:

Sales Manager, Dr. Rob Paramore said:

“There’s a huge focus on ‘intelligent’ water networks within the water industry now and by supplying NIW with our Water 4.0 and Industry 4.0 CRIUS® controller, we can ensure that NIW are at the forefront of this emerging area. It’s great that we can continue our work with them.”

To see how Pi can support your organisation with our water analyser treatment solutions, check out our full range of process instrumentation now.

Contact Process Instruments today!

Pi is proud to be recognised as a global provider of water analyser treatment solutions. If you would like to learn more about the leading services that we provide, please do not hesitate to contact a dedicated member of the Pi team today.

Pi supply products to NIW

Northern Ireland Water (NIW) LogoProcess Instruments have been awarded a new agreement to supply instrumentation to Northern Ireland Water (NIW).

NIW recently updated their framework agreement, with Pi being given the opportunity work alongside the sole provider of water and sewerage services in Northern Ireland.

Following many years of business together, the new agreement allows Pi and NIW to work even closer together on new projects. It also enables existing projects to have seamless after sales support.

This new agreement means Pi will supply their CRONOS® and CRIUS® instrument controllers with all sensors and options rather than a select few, including:

Sales Manager, Dr. Rob Paramore said:

“There’s a huge focus on ‘intelligent’ water networks within the water industry now and by supplying NIW with our Water 4.0 and Industry 4.0 CRIUS® controller, we can ensure that NIW are at the forefront of this emerging area. It’s great that we can continue our work with them.”

To see how Pi can support your organization with our water analyzer treatment solutions, check out our full range of process instrumentation now.

Contact Process Instruments today!

Pi is proud to be recognized as a global provider of water analyzer treatment solutions. If you would like to learn more about the leading services that we provide, please do not hesitate to contact a dedicated member of the Pi team today.

Pi and Hazco supply products across the Middle East

Burj KhalifaIn April, Pi’s head office contact for the Middle East, Julius Guth, visited Dubai, alongside Hazco’s Muhammed Aqeel.

Julius and Muhammed met with the Dubai Electricity and Water Authority (DEWA) who provide drinking water for all of Dubai.

Their first system trial monitored the chlorine dioxide levels in Dubai’s drinking water, which included using:

Based on the success of the trial, DEWA recently ordered ten DioSense chlorine dioxide systems.

At the meeting, DEWA discussed the technical specifications required for their future systems. In order to offer the best possible service to DEWA, Hazco are in the process of setting up a local office in Dubai to maximise efficiency and provide local support.

Nevertheless, the week wasn’t all work! Julius and Muhammed had the opportunity to visit the world’s tallest building, the Burj Khalifa. Up on the 125th floor, the pair had a stunning view over the city of Dubai, an experience they are unlikely to forget.

When commenting about his trip, Julius said:

“It was a pleasure to spend the week with Muhammed. The meetings with DEWA will pave the way for our growing presence in the Middle East. We have been long-standing partners with Hazco, so it’s always good to see them and provide assistance where we can.”

To see how Pi can support your organisation with our water analyser treatment solutions, check out our full range of process instrumentation now.

Or if you would like to learn more about our distributor for Dubai, head over to the Hazco website today.

Contact Process Instruments today!

Pi is proud to be recognised as a global provider of water analyser treatment solutions. If you would like to learn more about the leading services that we provide, please do not hesitate to contact a dedicated member of the Pi team today.

Pi passes another milestone

CRIUS and CRONOS Multi-Parameter AnalysersIn April, Process Instruments shipped their 4000th Version 3 controller and their 8000th controller since the company launched.

In January 2017, Pi launched Version 3 of their instrument controllers and demand has continued to increase, allowing them to deliver accuracy, cost effectiveness and robust solutions to many distributors and customers across the world.

Pi’s range of instrument controllers is made up of the CRIUS® and CRONOS® multi-parameter analysers that can greatly reduce the cost per point of any measurand, without sacrificing the quality of those measurements.

The CRIUS® is Pi’s flagship controller and is fully Water 4.0 and Industry 4.0 ready. Expandable up to sixteen sensors, the CRIUS® has multiple digital comms options, wireless and wired internet access and full PID capability with remote setpoint, allowing users to monitor and manage sites with both flexibility and accuracy.

The CRONOS® is the little brother of the CRIUS® and is perfect for those wanting a no frills, lower cost controller. With the capability to control up to two sensors, optional comms packages and optional PID control are also available.

Combined with Pi’s range of sensors, including:

the CRIUS® and CRONOS® instrument controllers can cover all your requirements, whatever your application.

Contact Process Instruments today!

Pi’s controllers are Water 4.0 and Industry 4.0 ready. If you would like to discuss how our controllers can work in your application, please do not hesitate to contact a dedicated member of the Pi team today.

Process Instruments (Pi) have always championed the development of employees, allowing them to grow alongside the business and develop their skill set through internal and external training.

Pi Apprentice Joins the Technical Support Team

Process Instruments - BenPi’s latest employee to undertake such a development is apprentice Ben Turner.

Ben started working for Pi in October 2017 as an Electrical Engineering Apprentice in the Manufacturing department. Here, Ben was tasked with building Pi’s CRONOS® and CRIUS® instrument controllers with a selection of sensors measuring parameters, such as streaming current, chlorine dioxide, ORP and dissolved oxygen.

Now in the second year of his apprenticeship at Nelson and Colne College, Ben has been asked to join Pi’s Technical Support team, providing immediate assistance to customers, distributors and the sales team. As part of his new role, Ben has obtained his Safety Passport and is now able to visit sites to see the analysers and controllers he used to build, in operation.

Regarding his new role, Ben said:

“I was both surprised and excited to be considered for a role in the Technical Support team. Since the move, Pi has provided me with fantastic support, especially Wes and Jonathan who I now work alongside. This is a great opportunity for me to develop my current skills and gain new ones, and I now hope to progress to the Higher National Certificate to develop my ability to solve electrical engineering problems.”

Ben hopes to follow in the footsteps of his mentor and Applications Engineer, Wesley Ashworth, who also started his Pi career as an apprentice in October 2011. Like Ben, Wes initially worked in Manufacturing before progressing to the Technical Support team and completing his Higher National Certificate.

Here at Pi, we currently have seven apprentices who are studying in a range of areas, from electronics to accountancy. In the past, three employees have completed their apprenticeships and the Higher National Certificate. As well as attending training events, some of these employees have since provided training to customers worldwide.

Learn More About The Global Supplier of Water Analyser Instruments

If you would like to find out more information about Pi, and the range of water analyser instrument solutions that we provide, please get in touch with a dedicated member of our team today.

In February, Pi’s head office contact for Australia, Julius Guth, visited Bintech who have been Pi’s distributor in Australia for over 5 years.

Pi and Bintech supply products across Australia

Managing Director of Bintech, George Benca welcomed Julius to their office in Melbourne. They visited a number of customer sites together, meeting Bintech’s own customers in the process so that Pi could provide additional technical assistance and expertise.

The sites visited featured a variety of Pi equipment, including:

During his time with Bintech, Julius was given a taste of Australian culture including the local ‘Flake and Chips’, which comes from shark meat, and sights of the freely roaming kangaroos.

Julius also visited Turtle Tough, a company who specialise in mining and industrial wastewater applications. Turtle Tough use their own private label branding on the Pi analysers, which are supplied to them by Bintech. Whilst there, Turtle Tough’s General Manager, Brenton Ward invited Julius to a traditional Australian barbecue, an essential part of an Aussie summer.

When commenting about his trip, Julius said:

“It was an amazing experience to visit Australia. The projects discussed with Bintech and Turtle Tough will pave the way for our future relationships to flourish. We have been longstanding partners with Bintech, so it’s always good to visit them and provide assistance wherever we can.”

To see how Pi can support your organisation with our water analyser treatment solutions, check out our full range of process instrumentation now.

Or if you would like to learn more about our Australian distributor, head over to the Bintech website today.

Contact Process Instruments today!

Pi is proud to be recognised as a global provider of water analyser treatment solutions. If you would like to learn more about the leading services that we provide, please do not hesitate to contact a dedicated member of the Pi team today.